UPDATE:  This issue is fully resolved. The below information no longer applies.

Minecraft is currently experiencing a severe authentication incident. Due to this incident, you may receive an incorrect profile (belonging to someone else) when you join a Minecraft server.

Most of the time, leaving and rejoining the server will resolve this issue. You can verify your identity by opening the Pause menu and checking your username in the top right of the player list.

We have provided a list of frequently asked questions below. When we use the word "profile", we mean an in-game identity: you can simply think of this as your username and it's associated data such as statistics, friends, unlocks et cetera.

Has The Hive been hacked?

No. This incident is on the Minecraft (Mojang/Microsoft) side, in their authentication system. As we receive a completely valid login, we can't automatically detect this issue. It's up to Mojang/Microsoft to resolve this issue. This issue occurs on all servers.

Have I been hacked?

No. This issue is unrelated to your personal actions and can occur to any Minecraft player right now.

Will I keep my items / statistics / friends?

Yes. Once you are able to join with the correct profile, you will still have all your data.

When will this be resolved?

We, and the other Featured Servers, have immediately reported this and we have been assured it is being looked into. We have no further information to share at this time.

When I join, I get a ban notification. Am I banned?

If you haven't broken any rules, you are unlikely to be banned. Because of this issue, you may receive the profile of a banned player. Please try rejoining and/or restarting your game.

What if someone receives my profile and breaks rules on it?

If this occurs, we will be able to see that someone accessed your account and our support team will be happy to assist you. Whilst this issue is ongoing, we ask for your patience as we are dealing with a high amount of support requests.